UKVI decisions
UKVI decisions and complex case guidance
When a UKVI matter is delayed, refused or unusually complex, start by organising the decision, facts and evidence before choosing the next step.
UKVI decisions and complex case questions
A delay, refusal or unusual UKVI issue should be understood from the decision notice, current status, facts and evidence before a next step is chosen.
Start with the record
- preserve the complete notice and date received;
- identify the route and the decision-maker;
- gather the application and evidence considered; and
- note any deadline, request or instruction.
Possible next questions
Depending on the facts, the next question may concern correction, administrative review, appeal, reconsideration, a new application or a status enquiry. These are not interchangeable remedies.
When a focused review helps
Missing evidence, conflicting records, previous refusals or uncertainty about the remedy should be addressed before responding. A review can clarify options, but cannot guarantee a changed decision.
Continue your research
Choose the next useful step.
Move from information to a route, assessment or conversation when you are ready.
Put your plans into context
Get help with your next step.
Use a focused questionnaire to share the facts with Move Up.