Payment Terms and Conditions

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1. Detailed description of goods and/or services
MOVE UP UK VISA SOLUTIONS (PTY) LTD is a business in the UK immigration industry that offers consultancy services relating to UK visa and British passport applications.

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 1 working day and delivery confirmed by way email.

3. Export restriction
The offering on this website is available to South African clients only.

4. Return and Refunds policy
The provision of goods and services by MOVE UP UK VISA SOLUTIONS (PTY) LTD is subject to availability. In cases of unavailability, MOVE UP UK VISA SOLUTIONS (PTY) LTD will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.

5. Customer Privacy policy
MOVE UP UK VISA SOLUTIONS (PTY) LTD shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the MOVE UP UK VISA SOLUTIONS (PTY) LTD bank account, the details of which will be provided on request.

7. Card acquiring and security
Card transactions will be acquired for MOVE UP UK VISA SOLUTIONS (PTY) LTD via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to to view their security certificate and security policy.

8. Customer details separate from card details
Customer details will be stored by MOVE UP UK VISA SOLUTIONS (PTY) LTD separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to

9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility
MOVE UP UK VISA SOLUTIONS (PTY) LTD takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile
This website is governed by the laws of South Africa and MOVE UP UK VISA SOLUTIONS (PTY) LTD chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, in writing.

12. Variation
MOVE UP UK VISA SOLUTIONS (PTY) LTD may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information
This website is run by MOVE UP UK VISA SOLUTIONS (PTY) LTD based in South Africa trading as Move Up and with registration number 2013/167808/07 and Ryan Rennison (Sole Director).

14. MOVE UP UK VISA SOLUTIONS contact details
Company Registered Address: 18 Trent Rd, Diep River, Cape Town, 7801
Email: Telephone: 021 761 4608

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terms and conditions

Move Up’s terms of service. We have standardized our operation to set minimum service delivery expectations:

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website terms of use

To make use of this website and its functionality, these are the terms that users are permitted to engage with us.

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cookies policy

We use cookies to help better cater for users experience. These are the ones we use and what we use them for.

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privacy policy

Protection of personal information is so important to us. You entrust us with your sensitive information that this is our stand.

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