Your next chapter

Choose the support your next step needs

Understand what you can learn independently, when a focused review adds value and what to clarify before appointing Move Up.

When is professional help worth paying for?

When the uncertainty is about your own circumstances, the useful service is a review of those circumstances. When the question is simply what a route is for, start with the free guides.

Learn

Understand the opportunity

Use the guides to compare purposes, recognise the main conditions and understand costs. This can help you decide whether a route deserves further attention.

Useful when: your plans are early and you are still deciding what to explore.

Browse free guidance →

Review

Resolve a personal question

A focused review can examine an uncertain family connection, a proposed job, an earlier decision or another defined issue. Agree the question and what feedback the appointment will provide.

Useful when: general information leaves an important point unresolved.

Discuss the review you need →

Representation

Get help with agreed casework

Where representation is agreed, the service can include tailored document guidance, checking the information provided and application support. Confirm the particular work and responsibilities in your service order.

Useful when: you want professional help carrying the defined matter forward.

Discuss representation →

What does the professional fee pay for?

The value is in applying knowledge to the particular matter: identifying which question needs answering, noticing inconsistencies and coordinating the agreed work. Reading a public rule and deciding how it applies to a complicated history are different tasks.

Before paid work begins, confirm the written service scope, professional fee and separate government or third-party charges. A focused review and full application representation are different appointments.

Agree these points before appointing anyone

The matter and people covered by the appointment.
The work included and what deliverable or feedback you will receive.
Who supplies records and who prepares or checks the application information.
How updates, new information and additional work will be handled.
The professional fee, separate charges and the applicable cancellation or refund terms.

Move Up can support preparation and explain the agreed next steps. The relevant authority makes the immigration or passport decision; professional assistance cannot guarantee the outcome.

Read the conditional case-fee refund wording →

Compare the whole cost

Visa charges, the Immigration Health Surcharge where applicable, professional fees and payment costs are different components. Compare the breakdown for each applicant rather than assuming one headline amount covers the household.

A cheaper headline can cover less work; a higher fee does not prove a better fit. Compare the written scope, relevant experience and communication arrangements alongside the amount.

Explore the shared fee schedule →

At your pace

How far along are your plans?

I’m exploring possibilitiesFind useful answers without starting an application.I’m building a planConnect the route with costs, family and timing.I’m ready to talkUnderstand what a first conversation can cover.

An existing refusal or approaching expiry? Start with the time-sensitive matter.